At Happy Feet company, we understand that our product may not help everyone and that it takes time for it to be effective. We want you to give them a try for an extended period of time. If, for any reason you are not happy with your socks within 60 days of purchase, please contact us for return instructions by email at [email protected]
Once the socks are returned, we will issue you a refund of your product.
If you received the wrong item, the wrong size, or a manufacturers defect, we will be happy to replace them for you at no charge.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.
Late or missing refunds (if applicable)
If you haven’t received an expected refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at [email protected]
Exchanges (if applicable)
If you need to exchange due to size or color, send us an email at [email protected]
To return your product, you should mail your product to: Happy Feet Company, 6950 Spinach Drive, Mentor OH 44060
You will be responsible for paying for your own shipping costs for returning your item unless it is replacement of an incorrect shipment. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.